Privacy Policy
Last updated: 27/08/2025
Symphonic Piano Tuning ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, symphonic-piano-tuning.app. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
Information We Collect
We may collect information about you in a variety of ways. The information we may collect on the Site includes:
Personal Data
Personally identifiable information, such as your name, email address, and telephone number, that you voluntarily give to us when you book an appointment through our third-party scheduling service, Cal.com.
Derivative Data
Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site. We also use third-party services like Google Ads that use cookies to collect this type of information for advertising and analytics purposes.
Use of Your Information
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:
- Manage scheduling and respond to your service requests.
- Deliver targeted advertising and promotions related to our business.
- Monitor and analyze usage and trends to improve your experience with the Site.
Disclosure of Your Information
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
By Law or to Protect Rights
If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
Third-Party Service Providers
We may share your information with third parties that perform services for us or on our behalf, including appointment scheduling (Cal.com) and advertising analytics (Google Ads). We only share the minimum information necessary for them to perform their designated functions, and they are not authorized to use or disclose your information for any other purpose.
Third-Party Websites
The Site may contain links to third-party websites and applications of interest, including advertisements and external services, that are not affiliated with us. Once you have used these links to leave the Site, any information you provide to these third parties is not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your information.
Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
Your Rights
As an Australian resident, you have rights under the Privacy Act 1988 (Cth). You have the right to request access to the personal information we hold about you and to request its correction.
Contact Us
If you have questions or comments about this Privacy Policy, please contact us at:
Symphonic Piano Tuning
contact@symphonicpianotuning.com.au
0491 796 076